First of all, welcome to our website! It's such a joy to have you here, clicking around. We're so excited to bring you the latest bakes and delicious scents, straight from our little kitchen! Here, you may place an order directly from our website. Please visit the Products tab to view our humble bakes, and you may make a purchase by clicking "Add to Cart" and subsequently pay for your order at "Check Out". Currently, Cookie Crumbles SG offers only a direct payment method to our UEN Business Registration Number. As a Singaporean myself, I must admit I enjoy the convenience of mobile payments! As such, we accept PayLah!, PayNow and GooglePay. All payments should be made to our UEN Number 202123337R. You may scan the QR Code at this link for a faster check out: https://www.cookiecrumblessg.com/payment Once your order is completed, you will receive an email invoice confirming your order.

Here at Cookie Crumbles, our bakes are freshly baked upon ordering and no stale-stock is kept. This ensures better lifespan for your orders and optimal taste. As such, we require turnover time and are unable to allow same-day pick ups. Kindly place your orders early (ideally 2 - 4 days ahead of time) to avoid disappointment.

Yes! Cookie Crumbles SG offers Free Islandwide Delivery (excluding Sentosa and Tuas) for all orders exceeding SGD$180. For smaller orders, delivery is chargeable at a flat-rate of $20. You may also choose to arrange for a self-collection appointment with us, which is free of charge.

Yes! Self-collection is available at our homebased bakery at Tampines Central 7. Kindly select the Self-Collection option upon check out and we will contact you to arrange for pick up. Please note that we do not allow walk-ins without an appointment. All orders have to be placed minimally 3 days in advance as we bake each order fresh upon order. We do not keep stale stock.

In Singapore, Halal Certification for restaurants and food establishments are managed by MUIS, the Islamic Religious Council of Singapore. We regret to inform that at time of writing, Cookie Crumbles SG is not Halal Certified.

Thank you for selecting Cookie Crumbles SG as your choice of party snacks / corporate gifting options! We anticipate your order and look forward to baking for your event. For bulk / corporate orders, please contact us via the message box, chat box, or directly at our business email at talktous@cookiecrumblessg.com. Orders exceeding SGD$500 will enjoy a bulk order rate which will be seperately invoiced.

Yes, you most definitely can! To our best ability, we try to fulfil your requests to meet your preferred delivery dates. However, at times our order list might get quite substantial, and in such cases, you will be notified about the additional wait times. Please specify your desired delivery date at check out. If the selected date / time is not available, you will be contacted via your provided mobile number to arrange for another agreeable date.

Yes, Cookie Crumbles SG Pte Ltd is a legally registered business entity under ACRA (Accounting and Corporate Regulatory Authority of Singapore). Our UEN number is 202123337R.

Unfortunately, we regret to inform that Cookie Crumbles SG is unable to accept changes or offer refunds after your order has been placed. As such, we encourage you to check your order carefully before confirmation.

Yes, we do accept pre-orders. You may place and pay off an order as far as up to a maximum of 6 months ahead of schedule. Please rest assured that your order will not be forgotten.

First of all, thank you so much for the interest! We are deeply humbled by your enquiry. Unfortunately, we regret to inform that Cookie Crumbles SG is currently unable to accept orders outside of Singapore. We look forward to serving you internationally in the future.

If you have been eyeing one of our festive favourites only to find that you hesitated too long to place an order, drop us a Whatsapp text at +65 8833 0832, and we'll see if we can squeeze in a special order just for you! Subject to availability.